Mark C. Smith

Signet Jewelers (formerly Sterling Jewelers) April 2016 – April 2019
User Interface Developer

Development of an internal CRM, single-page ReactJS application used by sales associates in stores. The application was designed to internalize the Jewelry Consultant’s customer contacts and improve customer outreach and engagement. Application was deployed to iPads and a kiosked version of Firefox on Point of Sale systems. Application was used across their array of national and regional brands (Kay, Kay Outlet, Jared, Sterling, J.B. Robinson, etc.). The application gave consultants the ability to query guest information, sales history, wish lists, special dates for friends and family, create in-store appointments and initiate outreach through a number of ways based on customer preference (email, SMS, phone, etc.). Development followed a continuous integration plan with a monthly sprint release schedule.

• HTML5, CSS3, Bootstrap, Sass
• SalesForce, SOQL, SoqlXplorer
• Cordova, Xcode, Visual Studio Code
• React, Redux, Node, TypeScript, JSX, ES6, JavaScript, Jest, TestFairy
• Git, BitBucket, Bamboo, JIRA, Service Now, AppDynamics (analytics)
• Maintenance and defect resolution, task/effort sizing

Cardinal Health January 2016 – February 2016
Contract User Interface Developer

Front end development for Cardinal Health B2B site Indemed.com.

• HTML5, CSS3, jQuery
• Adobe Cold Fusion
• Front-end optimization after client redesign
• Cross-browser support
• Site maintenance, defect resolution, moving inline CSS to external style sheets

Signet Jewelers (formerly Sterling Jewelers) July 2014 – November 2015
Contract User Interface Developer

Front end maintenance and development for several Signet Jewelers sites: Kay Jewelers, Jared, Kay Outlet and Sterling Jewelers.

• HTML5, CSS3, Dojo, jQuery, jQuery Mobile, JavaScript
• Twitter Bootstrap, Foundation
• IBM WebSphere Commerce
• Technical Design and Documentation
• Custom product configurators using HTML5, CSS3, Responsive Design, media queries, JSON
• Responsive redesign of 4 client brand sites
• JIRA, Bamboo
• Optimizing front end to reduce page load time (Image optimization, sprite creation, reduction of HTTP request, removing duplicate JavaScript libraries)
• Site maintenance, defect resolution
• Accessibility enhancements

Avnet (formerly Ascendant Technology) June 2012 – Present
Senior User Interface Consultant

User interface development for several IBM WebSphere Portal projects as part of a traveling agency team. Client projects included Texas Health and Human Services Commission (HHSC), BlueCross Blue Shield of Tennessee, BlueCross Blue Shield of South Carolina and IBM Cognos.

• IBM Worklight Proof of Concept
• Responsible for front end development for IBM WebSphere Portal 8
• HTML5, XHTML, CSS3, JavaScript (jQuery, Dojo), Server Side Includes
• Responsive layout using 320andUp framework, media queries, Enquire JS
• Section 508 accessibility enhancements
• Development and testing of pages with JAWS and NVDA screen readers
• Cross-browser and mobile support
• Documentation

Rosetta. November 2010 – June 2012
User Interface Developer

Front-end development for a Top Ten Interactive Agency

• HTML5, XHTML, Cascading Style Sheets, JavaScript (jQuery, Dojo), Server Side Includes
• iOS Development, Xcode
• IBM WebSphere Commerce
• Site maintenance, defect resolution and creation of new page templates
• Member of Accessibility and HTML5 Standards Teams
• Development and testing of pages with JAWS and NVDA screen readers
• Accessibility Enhancements
• Cross-browser support

Jo-Ann Fabric and Craft Stores July 2010 – November 2010
Contract User Interface Developer

Front-end development to support the e-commerce web site of a nationwide retailer.

• XHTML, CSS, JavaScript (jQuery)
• Creation of a prototype Store Locator using Google Maps, MySQL and PHP
• Creation of new page templates
• Removing validation errors from JSP files
• Site maintenance, defect resolution and creation of new page templates
• Currently adding ADA/Section 508 Compliance enhancements (WCAG 2.0)
• Development and testing of pages with JAWS and NVDA screen readers
• Cross-browser support

Nationwide Insurance September 2009 – June 2010
Contract User Interface Developer

Front-end web development in an Agile Development environment. Strong focus on the development, usability testing and integration of Section 508 Accessibility enhancements.

• ADA/Section 508 Compliance enhancements (WCAG 2.0) and Usability testing
• Development and testing of pages with JAWS and NVDA screen readers
• 20% reduction of Nationwide.com home page weight
• Development of front end templates for Nationwide Affinity Marketing effort
• Custom Flash CS4 video player, Actionscript
• Semantic, W3C standards compliant XHTML and CSS, JavaScript (jQuery), JSP
• AJAX/JavaScript (jQuery library and plugins)
• Iteration testing, defect resolution
• Documentum Content Management System, CVS
• IBM Rational Application Developer Rad7 (Eclipse-based development environment)
• Cross-browser support

KeyBank November 2008 – June 2009
Contract User Interface Designer/Developer

Front-end web development related to the re-design of KeyBank's online banking application, implementing XHTML, Cascading Style Sheets, Prototype and Scriptaculous JavaScript libraries. Design of the look and feel of KeyBank's Mobile Banking phone applications, with versions for iPhone, Blackberry as well as standard cell phones.

• Semantic, W3C standards compliant XHTML and CSS, AJAX, Cross-browser support
• AJAX/JavaScript ( including Prototype and Scriptaculous libraries)
• Validation of XHTML using Firebug, HTMLTidy as well as the W3C's validation tool
• Site Maintenance using KeyBank's custom Content Management System.
• Coordinated with Business Intelligence and Marketing Project Managers
• Use of cell phone simulators (iPhone, BlackBerry, Adobe Device Central)
• IBM Rad7, Photoshop, Illustrator, Komodo Edit, Flash CS3, Actionscript
• Creation of prototypes for Usability Testing, observation of tests

Medical Mutual/Antares Management Solutions August – October 2008
Contract User Interface Design/Developer

Front-end web development and maintenance for Medical Mutual, including standards compliant XHTML, CSS and JavaScript.

• Semantic, W3C standards compliant XHTML, CSS and JavaScript ( jQuery )
• Photoshop, Illustrator, Komodo Edit, Flash CS2
• Prototype for employee intranet site

Brulant, Inc. January – March 2008
Contract Web Developer

Front-end development related to the re-design of an e-commerce site for Carhartt.com, a clothing manufacturer.

• Conversion of wireframes and Photoshop mock-ups into table-less, semantic XHTML, Cascading Style Sheets (CSS), AJAX (jQuery)
• Validation of XHTML and CSS, Cross-browser support
• Creation of static pages to be turned into JSP templates
• Co-ordinating with Project Managers and other contractors
• Creation of pages for Usability Testing

Certainteed GlasRoc July – December 2007
Contract Web Developer

Development of a portal site to provide information about Certainteed's GlasRoc line of sheathing products and provide a means for potential customers to sign up for a newsletter or receive a product sample.

• Conversion of Photoshop documents to table-less semantic XHTML, CSS
• Validation of XHTML and CSS (Firebug, HTMLTidy, W3C validator)
• Incorporated Perl scripts to handle form submissions
• Preparation and maintenance of the server environment
• Analytics Integration
• Search Engine Optimization resulting in Top 10 ranking on Google

KeyBank April – June 2007
Contract User Interface Designer

Creation of web pages and graphic assets for KeyBank's various lines of business to meet their customer's needs.

• Creation of Photoshop layouts , semantic XHTML, Cascading Style Sheets
• Validation of XHTML and CSS
• AJAX/JavaScript – Scriptaculous/Prototype
• Site Maintenance using KeyBank's custom Content Management System
• Search Engine Optimization
• Coordinated with Business Intelligence and Marketing Project Managers

ArcelorMittal Steel April – December 2007
Contract Web Developer

Development of an environmental website for ArcelorMittal Steel, the world's largest steel manufacturer. The purpose was to assist ArcelorMittal's PR goal of demonstrating their commitment to the environment and changing public perceptions of the steel industry. As the project related specifically to search engine results, I approached it as a Search Engine Optimization project.

• Content Management System (Expression Engine, MySQL)
• Conversion of Photoshop layouts into working XHTML, CSS, JavaScript
• Validation of XHTML and CSS
• Flash, sIFR, Quicktime Video
• Analytics integration
• Preparation and maintenance of the server environment
• Search Engine Optimization focusing on Natural/Organic Search (semantic markup, keyword density, file and directory naming conventions, site submissions, sitemaps, etc.) resulted in multiple pages reaching Google Top 10 at the same time.

Brulant, Inc. September – October 2006
Contract Web Developer

Joined Brulant's Interactive team to develop a working demo of an intranet application for their client, Laidlaw International.

• Conversion of Photoshop layouts and wireframe outlines into XHTML and CSS
• Adhering to customer style guides
• Coordinated with Brulant's internal staff in addition to remote freelancers

Amerimark Direct May 2006 – August 2006
Contract Web Designer /Email Marketing

Creation, deployment and tracking of email campaigns and website maintenance for Amerimark Direct, a Cleveland-based catalog and online retailer.

• XHTML and CSS for emails, creation of graphic assets
• Updating the homepages for their various catalog sites using Progress WebSpeed
• Deployment of email campaigns using Vertical Response, an email service provider
• Collecting information about each campaign (open/click through/conversion rates, etc.)
• Creating reports using the above data and sales data
• Made recommendations for improved customer segmentation and conversion

Jo-Ann Fabric and Craft Stores April 2006
Contract Print Production

Print production in preparation for Jo-Ann Stores Fall 2006 direct mail advertising campaign.

• Creating mock-ups of print ads
• Cropping images, color correction, clipping paths

HKM Direct Market Communications October 2005 – January 2006
Contract Print Production

Creation of technical manual for HKM client, Peterbilt Trucks.

• Layout, design and illustration, Adobe FrameMaker, PDF creation
• Quality Assurance, proofreading

PPI Technical Publishing May 2004 – August 2005
Graphic Design/Print Production

Creation of technical manuals and marketing materials for clients such as Lincoln Electric, Philips, General Motors, Swagelok, Cincinnati Lamb and Akron Standard.

• Graphic design and layout of technical manuals and brochures, product illustration
• Conversion of documents into other applications, formats or PDFs
• User Interface design for an intranet application
• Helped coworkers become better acquainted with Adobe FrameMaker
• Fulfillment, binding, Quality Assurance, proof reading, archiving completed projects
• Quark Xpress, Broadvision QuickSilver, Microsoft Word, PhotoShop, Illustrator

Oregon Entertainment Corporation
Courier/Warehouse October 2002 - January 2003
Customer Service/Sales September 2001 - October 2002
July 1999 - August 2000

Sales and Shipping/Receiving for a Portland, Oregon video store chain.

• Responsible for receiving merchandise in warehouse
• Delivery and distribution of merchandise to several stores
• Taking warehouse and store inventory, logging discrepancies
• Logging merchandise into warehouse database
• Secure transportation of cash and receipts between stores and main office
• Provide customer assistance and sales in high-volume retail store
• Cash and inventory control

All-Sports Supply Incorporated October 2000 - July 2002
Graphic Design/Print Production

Graphic design for a major Oregon distributor of sporting goods with over 30,000 products in their inventory.

• Catalog production, design, trade show materials and sales support
• Scanning photographs, photography, color correction
• Contacting manufacturers to obtain updated product information and photos
• Writing, editing and proofreading copy
• Creating supplemental catalogs and fliers
• Optimizing print files for web press and creating Postscript files

Damp Inc. January - September 1998
Graphic Designer

Contributed to a wide variety of print projects for a start-up Portland, Oregon advertising agency. Clients included Web Trends, Entercom Radio Group, McMenamin's Brew Pubs and Planned Parenthood of the Columbia - Willamette Valley.

• Fundraising materials, Print advertising, Product Data Sheets, Product packaging
• Web design, Flash

Metro Washington Park Zoo February - May 1998
Design Intern

While studying at Columbia College of Multimedia and Design, I secured an internship at the Metro Washington Park Zoo even though an internship was not a graduation requirement. This allowed me to gain valuable practical experience and insights in a design atmosphere.

• Environmental graphics/ signage, promotional materials, buttons/fliers for various events
• Creating the template and first edition of a newsletter for zoo donors
• Building an architectural model from blueprints for a planned construction project using
• Using a vinyl plotter/cutter
• Flight checking files for print
• Working with vendors to choose materials and products